Terms & Conditions

Delivery Times:

Lead times for packing: Packing of orders take 1-3 working days to process when paid by credit card. EFT payment options may take longer.

Lead time for deliveries: Deliveries will take place within 2-10 working days from when your order has been placed and paid for. We reserve the right to change our lead times over high volume periods.

Delivery service: We use a third party courier service and you will be notified of your tracking number once your package has been shipped. Delivery is available in South Africa only and not to neighbouring countries. No deliveries will be made on weekends and public holidays.

Delivery Costs:

Delivery fee: Delivery fee is free for orders of R400 and above. Orders under R400 is charged at a standard rate or R99. Please note that remote areas might incur extra delivery charges depending on the third party courier service fees.

The Perfume Gallery reserves the right to limit quantities of any items sold on The Perfume Gallery online store. The Perfume Gallery reserves the right to contact the client to substitute for another product if out of stock.


Online Exclusive: Promotions mentioned on the online shop is for the online shop exclusively. Promotions mentioned for in-store is for in-store only.